Do tracking credits have an expiration date?
Not at all! All KlikTracker credits you own are active forever and never expire. You can use them whenever you need for your marketing campaigns.
Can I request a refund?
Purchased credits are non-refundable. However, if you experience technical issues or order failures, our support team is ready to assist in restoring your balance quickly.
What is one KlikTracker credit used for?
One credit is equivalent to: 1x creation of an active GPS Instant tracking link, 1x generation of marketing copywriting using AI, or 1x export of check-in history in CSV format.
What payment methods are supported?
We support instant checkout integrated with QRIS (Dana, OVO, Gopay, LinkAja, ShopeePay), major Bank Virtual Accounts (BCA, Mandiri, BNI, BRI, Permata), and retail outlets.
How long does it take for credits to be added?
Credits are automatically added to your dashboard in real-time, usually taking less than 1 minute after completing your payment via QRIS or Virtual Account.
Is the Buy 10 Get 5 Free credit bonus permanent?
Yes! The 10+5 bonus program is permanent. Every purchase in multiples of 10 credits automatically triggers +5 free bonus credits (Buy 10 get 15, Buy 20 get 30, Buy 100 get 150!).